Cancellation and Refund Policy

CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION TERMS OF RETURN

GENERAL:

one.      through the website you are using, if you ordered electronically, you agree to the offered preliminary information you consent form and distance selling contract.

2nd.      Buyers buy their product sales and delivery with respect to No. 6502 Law on Consumer Protection and Distance Contracts Directive (OG: 11.27.2014 / 29 188) is subject to other laws with provisions.

3.      Product return shipping costs and shipping charges are paid by buyers in the exchange process.

4.      each product purchased, to exceed the legal 30-day registration period and the person with the address of the recipient's Show / or delivered to the organization. If the product is not delivered within this period, the Purchaser may terminate the contract.

5.      product purchased, and if appropriate to the qualifications specified in the order complete and warranty card, certificate, and must be submitted with the document, such as the instruction manual.

6.      If the impossible of sales of the product purchased, please learn from this case that the buyer is obliged to inform in writing within 3 days of this situation. within 14 days of the total amount it has to be returned to the Buyer.

IF PAID THE PRICE OF PRODUCTS PURCHASED not:

7.      If the buyer fails to pay the purchase price that the product or to cancel the bank records, the seller's obligation to deliver the product ends.

UNAUTHORIZED USE OF CREDIT CARD MADE WITH SHOPPING:

8.      After the product is delivered, if the recipient of the payment made by credit card are determined to be used as unfair by unauthorized persons and products sold costs by the relevant bank or financial institution if the vendor is not paid, the Purchaser, contract product is to be the seller's expense shipping in 3 days obliged to refund the seller.

PRODUCT DELIVERY TIME IS NOT be in unforeseen REASONS:

9.      If the seller can not predict the force majeure occurred and the product can not be delivered in time, the situation is reported to the receiver. The buyer's cancellation of the order, until the replacement of the product with similar or eliminate barriers to shield may request a postponement of the delivery. If you cancel Buyer's order; have paid with cash, this fee is paid to him in cash within 14 days from the cancellation. If the recipient is made with payment by credit card and if you cancel, the cancellation fee from the bank will still be returned to the product within 14 days, but the buyer's bank account transfer is possible in 2-3 weeks.

PRODUCT LIABILITY OF BUYER TO CONTROL:

10.    Buyer, contracted goods / services will examine before taking delivery; dents, cracks, etc. packaging torn. damaged and defective goods / services company will take delivery of the cargo. Delivery taken of goods / services is undamaged and that the firm will be accepted. BUYER after the delivery of goods / services must be protected carefully. If used the right of withdrawal for goods / services should not be used. Invoices must be returned with the product.

RIGHT OF WITHDRAWAL:

11th.    RECEIVER; Buy the product itself or to show that the person at the address / organization from delivery date (14 in fourteen) days, the seller has no legal and criminal liability provided that the report through the following contact information and can use the right to withdraw any justification from the contracts to reject goods.

12.    Products in the refund process, No. 6502 applies the requirements specified in the Law on Consumer Protection.

13.    Our products are on order and will ship it generated in the production process which does not exceed 3 days. Products yellow gold (green) are produced. White or Rose Gold Ordered products are specific requests and demands. Produced according to special requirements and demands of the consumer or on changes or additions made individually rendered in consumer products may not use their withdrawal. Therefore, in line with consumer demand for gold, precious metals or precious stones portions written about products, etc. As with all products manufactured in line with the wishes of the consumer products can not be used within the scope of the right of withdrawal.

14.    Seal is broken, used, used product label products is considered dismantled.

15.    Used items can not be returned.

16.    If you perform the extradition process without consent, please send your receipt by return transactions will not be accepted. Your order you want to return, as you sent shape, products, invoices, delivery notes, certificates, insurance forms, product box, packaging and all other documents and materials, complete as it is you need to be sent to the address we reported.

17.    During the return shipping, shipping firms, or return process of the reasons arising from the customers with products and distortion occurring in the documents and materials shipped with the product or equivalents consuming it belongs to customers who reclaimed responsibility for any situation.

18.    If the original invoice VAT unsent items and other legal obligations have not been returned.

19.    Once the return is examined by experts of the return conditions are not fulfilled. If extradition is approved, the cost of using credit card orders if given within 30 days of the product, credit card, wire transfer / EFT if provided, shall be returned to the bank account. In return it has made using the consumer's right of withdrawal, refund such amount the seller's mind that the product is paid to shipping companies for the delivery and service fee is done. The credit card will be refunded the amount reflected in your account lasts between 1-4 weeks.

20.    If the recipient is a service where you buy, this 14-day period starts from the date of signing the contract. The right of withdrawal before the end of the period, consumer services, with the approval of the execution of the right of withdrawal begin service contracts available.

21.    Costs arising from the use of the right of withdrawal DEALER 'belongs. All damage to the cargo in İadet process, losses and expenses are Aiit receiver.

22.    In order to use the right of withdrawal of 14 (fourteen) SELLER 'or registered mail during the day time, fax or be notified in writing via email and the product is held in this contract "Withdrawal Rights Unavailable Products" provisions are required to be used in the frame.

USE OF THE RIGHT OF WITHDRAWAL:

23.    3. person or Purchaser or the invoice for the products delivered, (Returned to the desired product bill of enterprise is, be sent with return receipt, which was held in extradition while institutions are required. The extradition order issued on behalf of Bill institutions REFUND will not be completed if the INVOICE cut.)

24.    Return form, the box of items to be returned, packaging, should be delivered complete and undamaged with standard accessories, if any.

RETURN TERMS:

25.    SELLER total amount of debt in documents and put under the receiver later than 10 days from the day he reaches the breach notification Purchaser is obliged to return and get a refund or to property within 20 days.

26.    RECEIVER If to a reduction if so the value of the property resulting from a flaw or defect rate of return impossible RECEIVER SATICI's is liable to compensate for the losses. However, due to the use of goods or products in accordance with the procedure of withdrawal it is not responsible for the BUYER the right time with changes and deterioration.

27.    The amount of benefit reductions in the campaign if they are below the limit amount of campaign organized by the SELLER due to the use of the right of withdrawal is canceled.

RIGHT OF WITHDRAWAL too USED PRODUCTS:

28.    Buyer's request either explicitly or prepared in accordance with individual needs and not suitable to be returned, the receiver for delivery then be returned if unpacked by the receiver to be unsuitable in terms of health and hygiene products, after delivery that can not be parsed mixed with other products and the nature of the products , used, damaged seal, label refund opened by the Purchaser if the regulations are not possible. In addition, the right of withdrawal before the end of the period, the use of the right of withdrawal for consumer services began to be carried out with the approval of the Regulation is unlikely to need.

LEGAL STATUS AND RESULTS OF DEFAULT

30.    Purchaser, in case he did with the payment process by credit card if the fall in default, the cardholder will pay interest on the frame between the credit card contract with the bank and assumed it would be responsible to the bank, and warrants. In this case, the bank may apply to the relevant legal way; power of attorney fees and costs that would arise from the buyer can demand and in any case if the buyer defaulted on the debt falls due, the Purchaser agrees to pay the seller the damages and losses suffered due to delayed execution of the debt.

NOTICE TO DO THE RIGHT TO CAYMAN SELLER CONTACT INFORMATION:

COMPANY

NAME / TITLE: Seyrekoğlu Jewelry Industry and Trade Inc.

ADDRESS: Molla Fenari Mah. Nuruos Cadman. Fatih Istanbul No74

EMAIL: I seyrekoglu@seyrekoglu.co

TEL: +90 (212) 520 02 68

FAX: +90 (212) 520 02 68

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